Q&A

Shipping

Do you ship worldwide?

We ship throughout Europe and to a selection of countries outside the EU. To check whether we ship to your country, use the currency selector at the top of the site — if your country appears there, we deliver to you.

How much does shipping cost?

Shipping is free to mainland France and Belgium.

Shipping costs €4.99 to the rest of the European Union.

Shipping fees vary by destination for orders outside the EU.

Can I return my order?

You have 14 days to return your order unused, complete and in its original packaging. Please note that return shipping costs are the customer's responsibility.

ABOUT THE GARMENTS

Where are your clothes manufactured?

Our clothes are all designed in France and manufactured in China following Islamic ethical guidelines.

How do I know if a garment fits my body shape?

Each product page includes a specific size guide. Plus, all our garments are stretchy and non-clingy.

Are your garments suitable for heavy perspiration?

All our fabrics have been selected so that no perspiration marks come through the garment.

How do I wash the garments?

We recommend a machine wash cycle at up to 40°C maximum.

Are the garments tumble-dryer safe?

All our garments are tumble-dryer safe, though we recommend minimizing dryer use to extend the lifespan of your items.

professionals

Do you sell wholesale?

Yes, we sell our products wholesale. If you're interested, feel free to reach out by email: contact@factivewear.com
We would love to work with you.

Are you looking for brand ambassadors? (UGC creators, influencers, bloggers, etc.)

Yes, we'd love to collaborate with you! Feel free to reach out to us on our social media :)